Customer Testimonial: Empowering Confidence Through World-Class Training

We are thrilled to share some outstanding feedback from recent GC and GCMS training at our SCION Goes factory, delivered to customers from the Central Environmental Lab over a two-week period.

The customer described the sessions as “highly effective and fully meeting their expectations”—both in technical content and delivery. Our distributors’ (Elite Scientific Company) service team echoed this praise, stating that, compared to other trainings they’ve attended, this was “the most successful with SCION.” Ali Falih (Managing Director , Elite Scientific Company) described the training and outcomes:

“ We’re pleased to share the very positive feedback received from both our team and the customer at the Central Environmental Lab regarding the recent two-week GC and GCMS training at the Scion factory.

The customer appreciated the depth and quality of the sessions, describing them as highly effective and fully meeting their expectations in both technical content and delivery.

Our team shared similar feedback, highlighting the value and clarity the training provided.

Honestly, while our service team has attended other trainings before, they considered this one the most successful with Scion. It enhanced their skills and addressed all questions thoroughly. Both Elite and the customer team left confident and prepared to handle the applications independently.

Special thanks to James for his adaptability and responsiveness. The team felt comfortable and appreciated how clearly he answered all their inquiries.

This level of support is truly reassuring and reflects a strong improvement in Scion’s application support. It also builds our confidence as we move into the second phase of the project, which includes additional GCMS systems.

Thank you once again for your dedication and contributions to this success. “

Overall, this is an excellent example of putting the customers first—a core value we strive at SCION to bring to life every day —and it reflects the very best of SCION – our people, our passion, and our promise to deliver excellence.