SCION Solutions Support Services
SCION Solutions Support Service Plan
SCION Instruments is committed to continuing the 50+ year legacy of product and service innovation. One supplier, one contact, excellent service. The perfect solution! We are ready to assist you in achieving your analytical goals. We have taken over the supply of parts and accessories to all the former Varian and Bruker GC and GC-MS.
Your Field Service Representative is your direct access to SCION Instrument product specialists, research scientists, factory engineers, and chemists.
Complete support provides the ultimate coverage for your instrument. All parts and service visits are provided with this coverage. Unlimited breakdown visits and an annual preventative maintenance visit, to ensure your system is operating at optimum performance.
Parts and Labour Support
An excellent way to control costs, this contract provides unlimited visits for breakdown of the instrument, parts are included as part of the deal.
Preventative maintenance will have one of our trained engineers carry out a thorough inspection and repair any minor problems found on the system. On completion you can have confidence instrument is operational to factory standard
If you have a particular service requirement, we will be more than happy to design a support plan to fit your needs.
SCION Service Team
Strategically located throughout North America, Europe & Asia every year we invest in training more personnel to provide you with skilled professionals qualified in the latest techniques.
Our Service Team has several years of hands-on experience in GC and GCMS. Manufacturing all our own GC-MS systems and spare parts, many of our engineers come from Varian service force whose reputation speaks for itself.
At SCION Instruments we are not only committed to supporting your instruments but also your people as well. Ensure that your equipment and scientists are up to date with the latest user maintenance, applications and software. We are able to offer custom training course to your requirements, delivered online, onsite or at one of our training facilities.
To discuss our support services, simply Contact Us.